Shipping & pickup
Everything ships from 40 Rabro Drive, Hauppauge, New York.
Free local pickup
Order online, collect at the warehouse. There is no charge for pickup and no minimum. We will email you when your order is ready.
Local truck delivery
Within roughly 20 miles of the warehouse we deliver on our own truck for a flat $24.00. The option appears at checkout automatically when your ZIP qualifies.
Standard shipping
Everywhere else in the United States goes by USPS Ground Advantage. We charge what the carrier charges plus handling — no flat fee that quietly overcharges nearby customers to subsidise distant ones.
Because it is priced on real weight, the cost depends on what is in your basket as well as where it is going. The exact figure is shown at checkout before you enter any payment details. As a guide:
| Destination | 2 lb | 5 lb | 10 lb | 20 lb |
|---|---|---|---|---|
| New York, New Jersey, Connecticut | $12.50 | $13.95 | $17.40 | $25.00 |
| Mid-Atlantic and New England | $13.05 | $14.45 | $18.60 | $26.30 |
| Midwest and Southeast | $15.85 | $18.95 | $23.35 | $32.55 |
| Texas and the Plains | $18.15 | $21.95 | $27.00 | $38.95 |
| Mountain states | $19.05 | $23.60 | $29.75 | $46.20 |
| West coast | $20.65 | $26.30 | $34.00 | $52.00 |
| Alaska, Hawaii and territories | $20.65 | $26.30 | $34.00 | $52.00 |
How quickly it goes out
Orders placed on a business day before 2:00 PM are usually picked the same day. We email tracking as soon as the parcel leaves the building.
Business resale and tax exemption
We sell to both the trade and the public. If you are buying for resale and your order is delivered in New York, we will ask you at checkout and collect your Certificate of Authority number afterwards — once, not on every order.
Frequently Asked Questions
How is shipping cost calculated?
Shipping is calculated based on the actual weight of the confectionery in your cart and the destination USPS Ground Advantage shipping zone. We charge published commercial carrier rates plus handling, with no arbitrary flat-rate markups.
How does free warehouse pickup work?
Order online and choose "Free Local Pickup" at checkout. There is no charge and no minimum order size. We will email you when your order is packed and ready. Pick up at our warehouse at 40 Rabro Drive, Hauppauge, NY 11788, Monday through Friday between 9:00 AM and 4:00 PM.
What is local truck delivery and who qualifies?
For destinations within approximately 20 miles of our Hauppauge warehouse (Suffolk and Nassau County ZIP codes beginning with 117 and 115), we deliver via our own truck for a flat fee of $24.00. The option automatically appears at checkout when your ZIP code qualifies.
What is the order cutoff time for same-day dispatch?
Orders placed on business days before 2:00 PM EST are typically picked and dispatched the same day. Tracking information is sent to your email address as soon as carrier labels are scanned.
Can businesses purchase tax-exempt for resale?
Yes. We serve both commercial trade clients and retail customers. If you are buying for resale with delivery in New York State, indicate tax exemption at checkout and provide your New York State Resale Certificate (Form ST-120) number.